Retail

Customers, Connected.

In today’s retail landscape, seamless transactions and frictionless touchpoints are essential. We help enhance traditional retail experiences by integrating cutting-edge technology that bridges the gap between retailers and customers more effectively, while also safeguarding sensitive data and optimising operations.

Our team work tirelessly to modernise systems, secure transactions, and transform customer interactions, positioning you to better lead in retail innovation and engagement—and ultimately, drive sales.

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Case Study

Strategic IT Modernisation for JB Hi-Fi.

Services Provided
Infrastructure and Cybersecurity Modernisation, Cloud Migration, Disaster Recovery, Modern Managed Desktops, Legacy Infrastructure Remediation.

Challenge
JB Hi-Fi required a comprehensive overhaul of their IT infrastructure to enhance cybersecurity, streamline operations, and support robust disaster recovery processes amidst a fast-paced retail environment.

What We Did

Cordant collaborated closely with JB Hi-Fi's Network Cybersecurity and Infrastructure (NCI) team to develop and implement a tailored IT strategy. This comprehensive approach included:

Strategic Planning and Leadership
Defining and leading the delivery of strategic IT objectives.

Cybersecurity Initiatives
Implementing advanced security measures to protect sensitive customer and company data.

Cloud Migration
Transitioning core systems to Oracle Cloud Infrastructure (OCI) to enhance scalability and performance.

Disaster Recovery Assessment
Strengthening resilience and ensuring continuity in the face of potential disruptions.

Modern Managed Desktops
Designing and deploying modern desktop solutions to improve end-user experience and operational efficiency.

Results, Delivered.

Enhanced Operational Efficiency
Streamlined operations through modernised infrastructure and cloud solutions.

Robust Security Framework
Elevated security measures significantly reduced the risk of data breaches and improved compliance.

Cost Management
Focused initiatives on maintaining cost-efficiency, crucial for JB Hi-Fi’s commitment to offering 'lowest prices guaranteed', directly contributing to better customer deals and returns for shareholders.

Strategic Partnership
The ongoing collaboration has been recognised by JB Hi-Fi executives as a partnership that effectively supports their dynamic business needs, focusing on practical and actionable solutions.

"The Cordant team have worked with us for the past two years on a major infrastructure and security uplift touching our on-premises, cloud and desktop environments. They built the strategy, established the program and worked alongside our team as part of the team giving us significant traction.

They are flexible in their approach, expert in their knowledge and a great bunch of people to work alongside.

We love working with the Cordant team. They get our business and how we operate."
Simon Page
CIO, JB Hi-Fi Group

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